Air Canada operates from Terminal 1 at Jomo Kenyatta International Airport (NBO). Terminal 1 at NBO is one of the airport’s largest and busiest terminals, offering world-class amenities and memorable experiences for international travelers. Let’s explore the facilities and amenities available at Air Canada’s terminal at NBO Airport, along with other essential terminal information for a smoother travel experience.
Contact Details of Air Canada Terminal at Jomo Kenyatta International Airport (NBO)
Refer to the table below for all the essential information about Air Canada at Jomo Kenyatta International Airport (NBO):
| Airline: | Air Canada |
| Airport: | Jomo Kenyatta International Airport |
| IATA Code: | NBO |
| Terminal: | Terminal 1 |
| Contact Number: | 254 20 822111 |
| Working Hours: | Available 24/7 |
| Address: | Embakasi, Nairobi, Kenya |
| Website: | https://aircanada.com/ |
| Facebook: | https://www.facebook.com/aircanada |
| YouTube: | https://www.youtube.com/user/aircanada |
| Twitter (X): | https://twitter.com/aircanada |
Which terminal is Air Canada at Jomo Kenyatta International Airport (NBO)?
Air Canada arrives and departs from Terminal 1 at NBO Airport. At NBO, there are 24/7 service kiosks available to assist passengers with boarding and onward travel.
Air Canada Departures at NBO
Air Canada flights depart from Terminal 1 at NBO, with check-in counters located in the Departure Hall. Passengers checking in at Terminal 1 should arrive 3 hours before departure. Check-in closes 1 hour before departure.
Air Canada Arrivals at NBO
Air Canada flights arrive at Terminal 1 at NBO, where passengers must collect their baggage and clear customs. Upon arrival at NBO, follow signs to immigration, then proceed to the arrival hall for car rentals, buses, or other public transportation.
Travel Services Available at NBO Airport
Air Canada operates from Terminal 1, offering services such as extra baggage, assistance for children and elderly passengers, last-minute changes, and more for a comfortable travel experience.
| Check-In | Children’s Play Areas |
| Flight upgrade | Duty-Free Stores |
| Ground Transportation | Smoking Areas |
| Baggage Services | Medical Center |
| Family Travel | Interfaith Chapel |
| Unaccompanied Minor | ATMs |
| Bereavement Travel | Luggage storage lockers |
| Accessible Travel | Help desk |
Shopping and Dining at NBO Airport
Air Canada’s passengers at NBO can enjoy a variety of shopping options, including duty-free, beauty and fragrance, fashion, watches, eyewear, and jewelry. Terminal 1 also offers diverse dining choices, from Asian cuisine and breakfast to desserts, along with bars and pubs for passengers to relax before their flights.
| Sandwiches and wraps | Clothes and fashion accessories |
| Burgers | Perfumes and cosmetics |
| Pizza | Watches and sunglasses |
| Noodles and pasta | Jewellery |
| Cakes and pastries | Books and magazines |
| The Kitchen by Wolfgang Puck | Electronics and gadgets |
| Ice cream | Travel bags and luggage |
| Coffee and tea | Souvenirs and local handicrafts |
| Fresh juices and smoothies | Chocolates and confectionery |
| Popcorn | Gifts and greeting cards |
Map of Air Canada Terminal at Jomo Kenyatta International Airport (NBO)
Below is the interactive map of Terminal 1 that helps passengers identify the airline’s check-in counter, lounges, security screening areas, baggage counters, and other amenities and facilities for a smooth travel journey.
List of Air Canada Terminals.
Traveling with Air Canada through Jomo Kenyatta International Airport (NBO) can be a convenient experience when you know what to expect before arriving. From Terminal 1 departures and arrivals to check-in, baggage services, dining, shopping, and ground transportation, the terminal provides a range of facilities to support passengers throughout their journey.
FAQs
Air Canada operates out of Terminal 1 at Jomo Kenyatta International Airport.
The main contact number for Jomo Kenyatta International Airport (NBO) is 254 20 822111.
Jomo Kenyatta International Airport (NBO) is located at Embakasi, Nairobi, Kenya.

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