Singapore Airlines uses the Terminal 1 at Sultan Syarif Kasim International Airport (PKU) for both arrivals and departures. Arriving passengers use the Terminal 1 for baggage claim before continuing to available ground transportation. Departing passengers can check in and drop off baggage at the departure level, then proceed through security to the boarding area and available amenities at PKU Airport.
Overview of Singapore Airlines Terminal at Sultan Syarif Kasim International Airport (PKU)
The table below summarizes the key details that Singapore Airlines passengers may need when traveling through PKU Airport.
| Airline: | Singapore Airlines |
| Airport: | Sultan Syarif Kasim International Airport |
| IATA Code: | PKU |
| Terminal: | Terminal 1 |
| Contact Number: | 1 718-244-4444 |
| Working Hours: | Available 24/7 |
| Address: | FC7X+X8F, Maharatu, Marpoyan Damai, Pekanbaru City, Riau 28288, Indonesia |
| Website: | https://www.singaporeair.com/ |
| Facebook: | https://www.facebook.com/singaporeair |
| Instagram: | https://www.instagram.com/singaporeair/ |
| X (Twitter): | https://x.com/SingaporeAir |
| YouTube: | https://www.youtube.com/singaporeair |
| Linkedin: | https://www.linkedin.com/company/singapore-airlines/home/ |
Facilities at Terminal 1
Passengers using Terminal 1 can access a range of airport facilities before departure and after arrival.
| Shopping stores | Security screening |
| Information desks | Lounges |
| Baggage claim area | Lost/found office |
| Check-in counters | Medical/First aid centers |
| Restrooms | Charging stations |
| Wi-Fi connectivity | Ground transportation services |
| Parking areas | Special assistance services |
| Nursing rooms | Airport hotels |
| Public telephones | Flight display boards |
| Water refill stations | Restaurants and cafes |
Map of Singapore Airlines Terminal at Sultan Syarif Kasim International Airport (PKU)
Use the PKU Airport map to understand the terminal layout, locate gates, and identify available services within Terminal 1.
List of Singapore Airlines Terminals.
Singapore Airlines uses Terminal 1 at PKU for both arrivals and departures. Passengers can use the terminal’s check-in, baggage, security, and other listed airport facilities as needed during their journey.
FAQs
Singapore Airlines uses Terminal 1 at PKU for both arrivals and departures.
Passengers can contact the airport at 1 718-244-4444.
PKU Airport is located at FC7X+X8F, Maharatu, Marpoyan Damai, Pekanbaru City, Riau 28288, Indonesia.

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