Turkish Airlines operates from New Terminal (Terminal A) at Shymkent International Airport (CIT), for both arrivals and departures. Passengers can access check-in facilities, baggage services, ground transportation, airport parking, and other terminal amenities. CIT Airport also provides services such as WiFi, charging stations, food and beverage outlets, lounges, and passenger assistance.
Complete Guide for Turkish Airlines at Shymkent International Airport (CIT)
The table below provides essential Turkish Airlines CIT Terminal information, including the airport name, terminal, arrival and departure terminals, airport code, location, and ticket counter hours for quick reference.
| Airline: | Turkish Airlines |
| Airport: | Shymkent International Airport |
| IATA Code: | CIT |
| Terminal: | New Terminal (Terminal A) |
| Contact Number: | +7 7252 45 50 31 |
| Working Hours: | Daily 24 Hours |
| Address: | 9F8V+F7V, Shymkent, Kazakhstan |
| Website: | https://www.turkishairlines.com/ |
| Facebook: | https://www.facebook.com/TurkishAirlines/ |
| Instagram: | https://www.instagram.com/turkishairlines |
| X (Twitter): | https://x.com/turkishairlines |
| YouTube: | https://www.youtube.com/@TurkishAirlines |
| LinkedIn: | https://www.linkedin.com/company/turkish-airlines/ |
Check-in at CIT
Turkish Airlines passengers at CIT can check in at the airport counters or use the available self-service kiosks and online check-in options. Priority check-in lanes and a baggage drop area are also available for eligible passengers. A customer service desk provides additional check-in assistance at the New Terminal (Terminal A).
Baggage Services at CIT
Baggage services at CIT include baggage drop and checked baggage collection. Passengers can also access services for delayed, lost, or damaged baggage, including delayed baggage reporting, lost baggage tracking, and damaged baggage reporting.
Security and Boarding at CIT
Passengers can use priority check-in lanes before proceeding with their departure process. The New Terminal (Terminal A) also offers special assistance boarding for passengers who require additional support. CIT Airport information monitors provide flight information to help passengers stay informed before boarding.
Transportation Options at CIT
Passengers arriving at or departing from Turkish Airlines’ terminal at CIT can access ground transportation services, car rental facilities, and airport parking. These options provide convenient ways to continue a journey after arriving at the airport or reach the New Terminal (Terminal A) before a flight.
Passenger Services and Facilities at CIT
Passengers can access a range of facilities at CIT, including information counters, free Wi-Fi, accessibility assistance, dining options, shopping, and lounges.
| Food and beverage outlets | Duty-free shopping collection |
| Lounge | Internet/WiFi |
| Power outlets | Quiet rooms |
| Prayer rooms | Drinking fountains |
| Baby care rooms | Kids play area |
| Pet relief area | ATM/currency exchange |
| Customer service desk | Wheelchair handling assistance |
| Unaccompanied minor assistance | Hidden disabilities support program |
Map of Turkish Airlines Terminal at Shymkent International Airport (CIT)
Use the Turkish Airlines CIT Terminal map below to locate New Terminal (Terminal A) at the airport. The map can help passengers find the terminal and locate nearby airport facilities and services during their journey.
List of all Turkish Airlines Terminals.
Turkish Airlines operates from New Terminal (Terminal A) at Shymkent International Airport (CIT) for both arrivals and departures. Passengers can use the terminal for check-in, baggage services, ground transportation, and other available airport facilities.
FAQs
Turkish Airlines uses New Terminal (Terminal A) at Shymkent International Airport (CIT) for both arrivals and departures.
The Turkish Airlines phone number for CIT is +7 7252 45 50 31.
The airport address is 9F8V+F7V, Shymkent, Kazakhstan.

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