Turkish Airlines operates from Terminal 1A at Jomo Kenyatta International Airport (NBO), for both arrivals and departures. Passengers can access check-in facilities, baggage services, ground transportation, airport parking, and other terminal amenities. NBO Airport also provides services such as WiFi, charging stations, food and beverage outlets, lounges, and passenger assistance.
Complete Guide for Turkish Airlines at Jomo Kenyatta International Airport (NBO)
The table below provides essential Turkish Airlines NBO Terminal information, including the airport name, terminal, arrival and departure terminals, airport code, location, and ticket counter hours for quick reference.
| Airline: | Turkish Airlines |
| Airport: | Jomo Kenyatta International Airport |
| IATA Code: | NBO |
| Terminal: | Terminal 1A |
| Contact Number: | 080005 01565 |
| Working Hours: | Daily 24 Hours |
| Address: | Embakasi, Nairobi, Kenya |
| Website: | https://www.turkishairlines.com/ |
| Facebook: | https://www.facebook.com/TurkishAirlines/ |
| Instagram: | https://www.instagram.com/turkishairlines |
| X (Twitter): | https://x.com/turkishairlines |
| YouTube: | https://www.youtube.com/@TurkishAirlines |
| LinkedIn: | https://www.linkedin.com/company/turkish-airlines/ |
Check-in at NBO
Turkish Airlines passengers at NBO can check in at the airport counters or use the available self-service kiosks and online check-in options. Priority check-in lanes and a baggage drop area are also available for eligible passengers. A customer service desk provides additional check-in assistance at the Terminal 1A.
Baggage Services at NBO
Baggage services at NBO include baggage drop and checked baggage collection. Passengers can also access services for delayed, lost, or damaged baggage, including delayed baggage reporting, lost baggage tracking, and damaged baggage reporting.
Security and Boarding at NBO
Passengers can use priority check-in lanes before proceeding with their departure process. The Terminal 1A also offers special assistance boarding for passengers who require additional support. NBO Airport information monitors provide flight information to help passengers stay informed before boarding.
Transportation Options at NBO
Passengers arriving at or departing from Turkish Airlines’ terminal at NBO can access ground transportation services, car rental facilities, and airport parking. These options provide convenient ways to continue a journey after arriving at the airport or reach the Terminal 1A before a flight.
Passenger Services and Facilities at NBO
Passengers can access a range of facilities at NBO, including information counters, free Wi-Fi, accessibility assistance, dining options, shopping, and lounges.
| Food and beverage outlets | Duty-free shopping collection |
| Lounge | Internet/WiFi |
| Power outlets | Quiet rooms |
| Prayer rooms | Drinking fountains |
| Baby care rooms | Kids play area |
| Pet relief area | ATM/currency exchange |
| Customer service desk | Wheelchair handling assistance |
| Unaccompanied minor assistance | Hidden disabilities support program |
Map of Turkish Airlines Terminal at Jomo Kenyatta International Airport (NBO)
Use the Turkish Airlines NBO Terminal map below to locate Terminal 1A at the airport. The map can help passengers find the terminal and locate nearby airport facilities and services during their journey.
List of all Turkish Airlines Terminals.
Turkish Airlines operates from Terminal 1A at Jomo Kenyatta International Airport (NBO) for both arrivals and departures. Passengers can use the terminal for check-in, baggage services, ground transportation, and other available airport facilities.
FAQs
Turkish Airlines uses Terminal 1A at Jomo Kenyatta International Airport (NBO) for both arrivals and departures.
The Turkish Airlines phone number for NBO is 080005 01565.
The airport address is Embakasi, Nairobi, Kenya.

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